Shipping & Returns

Here is a clean, comprehensive Shipping Policy template tailored for an e-commerce store. You can customize the bracketed placeholders [like this] to fit your specific logistics and carrier details.Shipping PolicyLast Updated: August 4, 2026Thank you for visiting and shopping at [Your Business Name]. The following are the terms and conditions that constitute our Shipping Policy.1. Processing TimeAll orders are processed within [e.g., 1–3 business days] (excluding weekends and holidays) after receiving your order confirmation email.You will receive another notification when your order has shipped containing your tracking details.Note: During high-volume periods or sales, processing times may be slightly extended.2. Shipping Rates & Delivery EstimatesShipping charges for your order will be calculated and displayed at checkout.Shipping OptionEstimated Transit TimeCostStandard Shipping[3–5 business days]$[5.99] / Free over$[50]Expedited Shipping[2 business days]$[12.99]Overnight Shipping[1 business day]$[24.99]3. Domestic & International ShippingDomestic Shipping: We ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.International Shipping: (Choose one option below)Option A: We currently do not ship internationally.Option B: We ship internationally to select countries. Shipping fees and estimated delivery times will be calculated at checkout. Customs duties, taxes, or import fees are the customer's responsibility.4. Order TrackingOnce your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow up to [24–48 hours] for the tracking information to become available.If you haven’t received your order within [7 days] of receiving your shipping confirmation email, please contact us with your name and order number, and we will look into it for you.5. Lost, Stolen, or Damaged PackagesDamaged Goods: If your order arrives damaged, please take clear photos of the damaged item and packaging, and contact us immediately at [Your Support Email].Lost or Stolen Packages: [Your Business Name] is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. However, if your package is lost in transit by the carrier, please reach out to us so we can assist in filing a claim.6. Incorrect Shipping AddressPlease double-check your shipping address before placing your order. We are not responsible for orders shipped to an incorrect address provided by the buyer. If you notice an error in your address, please contact us immediately at [Your Support Email]—we will try our best to update it before the package ships.7. Contact UsIf you have any further questions about our shipping policy, please contact us:Email: [Your Support Email]Support Hours: [e.g., Monday – Friday, 9 AM – 5 PM EST]